Privacy Policy

This policy explains what The Veda Haus Limited ("we") does with personal data in our applications, including ConvoCoach. It is written to be read, not to protect us.

What stays on your device

The following never leaves your phone except as described below, and we hold no copy:

• Audio recordings of your conversations
• Transcripts
• Coaching reports and scores
• Your profile, goals and focus areas
• Your voice profile, if you choose to create one

Deleting the app removes all of it. We cannot recover it for you, because we never had it.

What is sent off the device, and why

To produce a coaching report, two things happen:

• Transcription. Your recording is sent to AssemblyAI, which converts speech to text and returns it. It is processed for that purpose and not retained for ours.
• Analysis. The transcript — not the audio — is sent to Anthropic, which generates the written coaching. Anthropic does not use data submitted through its API to train its models.

Both requests pass through a server we operate, which exists so that our service credentials are not embedded in the app. That server does not store your audio, transcripts or reports.

What we do store

On our own systems we keep only what is needed to run the service and honour purchases:

• An anonymous identifier for each app installation
• A count of reports generated, to prevent abuse
• Records of in-app purchases, so credits survive reinstalling the app

None of this identifies you by name, and none of it contains conversation content.

Recording other people

ConvoCoach records conversations that involve people who are not our users. Recording laws vary, and many places require everyone's consent.

It is your responsibility to obtain consent before recording. The app reminds you of this. We coach you on your own communication; we do not analyse or profile the other party, and their words appear only where needed to make sense of your own.

Children

Our applications are not directed at children under 13, and we do not knowingly collect their data.

Your rights

Because your content lives on your device, you control it directly: the app can export everything as a file, and can erase everything permanently.

For the limited records we hold, you may ask us to provide or delete them. Write to akshay@thevedahaus.com and we will respond within 30 days. Depending on where you live, you may have rights under the Hong Kong Personal Data (Privacy) Ordinance, the UK/EU GDPR, or similar laws.

We may keep purchase records after an erasure request where tax or accounting law requires it.

Changes

If this policy changes materially, we will update the date above and note the change in the app.

Contact

THE VEDA HAUS LIMITED
Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, Hong Kong
akshay@thevedahaus.com